Fees and Frequently Asked Questions

I’ve listed some regular questions below. If you would like to ask me anything else, please email me at fiona@sondercounselling.co.uk, call me on 07595 282606 or use my contact form.

Where do you work?


I offer face-to-face sessions in The Park, close to the centre of Nottingham. I can also offer telephone or virtual counselling – whichever would work best for you.




When do you work?


I am currently offering evening sessions during Monday – Thursday (5.30pm – 8.00pm).




How long are sessions?


Sessions last for 50 minutes. I would recommend we have a session each week on the same day and at the same time, unless one of us is unavailable or you would prefer less regular therapy.




How many do I need?


It’s entirely up to you. Some clients like to have one or two sessions. Others like to have longer-term therapy to work through longstanding problems. We can review how you are finding therapy on a regular basis, but I will not ask you to commit to a specific number of sessions.




How much do you charge?


I charge £50 for a 50-minute session. I offer a limited number of sessions at a concessionary rate for people with a low / no income.




How does therapy work?


I practice using the person-centred approach, which you can read more about here. I will provide a compassionate, safe and confidential space so you feel comfortable exploring your feelings and experiences with me. It’s entirely up to you what you’d like to bring to each session; together we can work through and process your problems at a pace which feels right for you. Hopefully, therapy will help you to feel valued, accepted, and more in touch with yourself.




Will it work for me?


Therapy can feel both challenging and confronting. You might find things are harder before you feel you’re making progress. If you are experiencing these feelings, we can speak about them together to understand what’s happening for you. I find this quote by Carolyn Spring sums therapy up very well: "...therapy isn’t a cure in and of itself. It’s just an arena where healing can take place: it’s a place where we can learn to better manage our feelings for ourselves. It’s not something that someone else does for us, or to us.”




Can I give it a try?


Yes, I offer a virtual free 20-minute introductory session where you can ask me any questions you might have and we can see if we would be a good fit. Please contact me to arrange an intro session or to book your first session.




What happens in our first session?


In our first session we will discuss our therapy agreement and I will ask you a few questions so I can understand why you’ve decided to have counselling. I will also explain a little more about how I work.




What if I can’t make my session?


If you need to cancel or change a virtual session, I ask for a minimum of 24 hours’ notice. If you cancel with less than 24 hours’ notice, I will need to charge the normal session fee. If you need to cancel or change a face-to-face session, I ask for 48 hours’ notice. If you cancel with less than 48 hours’ notice, but more than 24 hours’ notice, I will need to charge £12. If you cancel with less than 24 hours’ notice, I will need to charge the normal session fee.




Can you keep everything confidential?


Everything we talk about will be confidential apart from a few exceptions, which I’ve listed below. I would always speak to you before breaking confidentiality.

  • If you disclose drug trafficking, terrorism or money laundering
  • If I’m asked to speak in a court case
  • If I believe there is a risk of serious harm to yourself or to others
As a practising therapist, I’m required to have regular supervision with a qualified supervisor. I may need to discuss some aspects of our sessions with my supervisor, but I would share limited details and you would be kept anonymous.




Are you regulated?


I am an accredited and registered member of the National Counselling Society (registered number NCS21-00841). The NCS’s Register of Counsellors has been accredited by the Professional Standards Authority, meaning its members demonstrate a commitment to improving standards and safety for the benefit of the public. You can view my profile here. As a member of NCS I adhere to their code of ethics and I am committed to working to a high professional standard and to delivering a better service for you.




Do I have to be a certain age?


I work with young people (aged 18+) and adults.